Email Program Setup

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Email Program Setup

Before you setup your Email program, consider recommendations below to inform your choice of the type of service you want to use. The server will cooperate with the settings that you apply to your Email program.

Choosing Your Service: POP, IMAP, and Exchange

POP3 is the traditional post office protocol version 3. It is recommended for those who use a single office or portable computer.

IMAP is a newer protocol recommended for people who work with more than one computer and/or portable device. IMAP helps all your devices cooperate and avoid duplication of effort.

Exchange is a proprietary protocol for workgroups developed by Microsoft. WebValence does not support Exchange.

Changing Email program settings from POP3 to IMAP may result in loss of mail from your Email program. To avoid loss of mail, Copy messages in your InBox, OutBox, Drafts, and Sent Mail to backup mail folders before removing your POP3 account.

Setup Instructions for Various Mail Programs

Illustrated setup instructions are available for many of the popular Email programs. Select your Email program from the list below, choosing from IMAP or POP depending on your needs.

iPhone

iPhone Mail (IMAP)

Macintosh

Entourage (IMAP)
Entourage (POP)
Outlook 2011 (IMAP)
Macintosh Mail (POP)
Macintosh Mail (IMAP)

Windows

Multiplatform (Linux, Macintosh, Windows)

Eudora (IMAP)
Eudora (POP)
Thunderbird (IMAP)
Thunderbird (POP)

Ensuring that Your Email Account is Working

Call a friend and ask her/him to send you and email at your new address. Wait a couple minutes, then tell your Email program to check for mail. Or, if you prefer, call the support desk at WebValence.

We recommend that you do NOT test by sending messages to yourself, unless you are exchanging Emails with an account at some other Email service.

Be sure to test both sending and receiving Emails.

Troubleshooting

See Email Frequently Asked Questions

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