Web Sites and Ezine Design and Hosting

 

White-Listing Helps Ensure Continued Email Delivery

Dear Ezine Subscriber,

As a recipient of our Ezines, you probably have some control over receiving them. One of these controls is called a White-List, or a list of approved senders. Add our sending address to a list of approved senders in your Email delivery system to let your Email provider know that you want to receive our messages.

Add the Email address:

sender_address@sender_domain.com

to the approved sender list according to the instructions for the appropriate Email services below. (Substitute the Ezine sender address and domain in the above example.)

Select Your Service: AOL | Gmail | Hotmail | Postini | Yahoo | Other

White-List Instructions for AOL

Applies to AOL: Version 9 (Windows) or Version 10 (Mac)

Add the our sender_address to your Contacts List.

  1. Open your most recent Email from sender_address
  2. Click the "Add Address" button to add the sender_address to your "Contacts List"
  3. Click "Save" at the bottom of the window.

Check your AOL Mail and Spam Control settings to ensure that sender_address will be accepted.

  1. Go to keyword "Mail Controls"
  2. View "Sender Filter" from the list of Additional Spam Filters
  3. If "Sender Filter" is "ON" Click on "Edit"
  4. Choose "Allow Mail for All People I Know"
  5. Select "Save"

White-List Instructions for Google Gmail

To ensure that your WebValence e-newsletter is delivered to your Gmail Inbox , you can instruct Gmail to filter it to your Inbox.

  1. Open your Gmail mailbox
  2. Click on "Contacts"
  3. Click "Add Contact"
  4. In the first field, labeled "Name:", type in "Name here" (without the quotation marks).
  5. In the second field, labeled "Primary Email:", type in "address" (without the quotation marks).
  6. Click on the "Save" button.

White-List Instructions for Hotmail

To ensure that your WebValence e-newsletter is delivered to your Hotmail Inbox, you can instruct Hotmail to filter it to your Inbox. Here's how:

  1. Open your Hotmail mailbox
  2. Click "Options" in the upper right corner
  3. Click the "Contacts" tab on the left side and select "Safe List"
  4. In the space provided, enter the e-mail from-address of your most recent WebValence e-newsletter or the domain "webvalence.com"
  5. Click "Add"
  6. Verify that your new entry appears in the "Safe List" below the Add button.

White-List Instructions for Postini

To ensure that your WebValence e-newsletter is delivered to your mail box, you can instruct Postini to send it through to your Inbox. Here's how:

  1. Open your Postini Message Center
  2. Choose "Junk Mail Settings" from the top left of your message center page
  3. Enter the e-mail from-address of your most recent WebValence e-newsletter or the domain "webvalence.com" in the box labeled "Approved Senders"
  4. Click on the "Save to List" button.

White-List Instructions for Yahoo

  1. Open your Yahoo mailbox
  2. Click "Mail Options"
  3. Click "Filters"
  4. Next, click "Add Filter"
  5. In the top row, labeled "From header:", make sure "contains" is selected in the pull-down menu
  6. Click in the text box next to that pull-down menu, then enter the address in the "From" line of your most recent WebValence e-newsletter
  7. At the bottom, where it says "Move the message to:", select "Inbox" from the pull-down menu
  8. Click the "Add Filter" button again.

White-List Instructions for Other Email Providers

Popular e-mail programs, including Outlook, Outlook Express, Eudora, Thunderbird, and Netscape Mail, don't provide a convenient way for you to white-list addresses, because they work in conjunction with an Internet Service Provider. If you're using this sort of e-mail system and you either aren't getting your Email from us or want to make sure you continue to receive your email in the future, you can do something about it.

Contact customer service at the your Internet Service Provider (the company that provides your e-mail or Internet connection). Explain to them that WebValence e-newsletters are not spam. Ask them if they can white-list the email. They'll probably ask you for some information about us. Here's what to tell them:

1. Sending Address: If they ask for our address, give them the:

  • sender_address@sender_domain.com

2. Domain: If they need to know the domain we're mailing from, tell them:

  • webvalence.com

3. IP Address: If they ask for our sending IP address, give them all 3 below:

  • 66.179.49.247
  • 66.179.49.240
  • 66.179.49.234
 
 

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